Supermarket chain H-E-B has made a swift move to protect consumers by recalling 12-count packages of 3-ounce ice cream cups after the discovery of potential metal contamination. The product lines affected include Creamy Creations ice cream in Chocolate, Lime/Orange Sherbet, and Vanilla/Chocolate Combo flavors. The concern was promptly addressed by the Texas-based grocer with the removal of the products from shelves, as confirmed by KXAN.

The recall encompasses a specific range of code dates for each flavor. For instance, the UPC 4122062948, associated with the Chocolate flavor, includes various dates ranging from September 6 to September 14, 2024. No injuries have been reported in connection to an recall, a fact that underscores the precautionary nature of this measure. Customers are urged not to consume the potentially tainted products and return them for a full refund. More details, including the UPC and code dates, are provided on the product's packaging.

H-E-B's customer communication goes beyond the immediate response. According to NBC DFW, the products were distributed across various locations including H-E-B stores in Texas and Mexico, Central Market, Joe V’s Smart Shop, and Mi Tienda stores. While this issue has caused a temporary absence of the popular ice cream cups from store freezers, H-E-B is working diligently to restock them as promptly as the situation permits.

Customer safety remains the central priority, as H-E-B is keen on preventing any incidents stemming from this contamination scare. Those with concerns or in need of additional information can reach out to H-E-B Customer Service at 1-855-432-4438 during regular business hours. It's a clear-cut reminder for consumers to check their freezers and ensure that none of the affected ice cream cups remain in their homes.